The receptionist who never sleeps.
An artificial-intelligence concierge that lives on your website: it answers every guest — or anyone booking the tour, the tasting, the table — in seconds, in their language, at any hour. And it steers them towards booking direct, away from platform commissions.
Try being a guest for a minute.
Talk to the concierge live — ask what a guest would ask. Then, request a quote and we'll build the same for your property.
Yours is built exactly the same way — with your apartments, your rules and your brand's tone.
Your reception has opening hours.Your guests don't.
The advantages of a concierge that never closes, one by one — starting with the one that pays for itself.
In the small hours, it answers.
A good share of questions lands after reception closes. Instead of waiting for morning, guests get an answer on the spot — and the booking doesn't go cold.
Your reception opens at 08:00.
Your concierge never closed.
Every guest reads the answer in their own language.
It detects the language and replies on its own — no translator, no “one moment, please”. International guests feel at home before they arrive.
Portuguese, English, French, German, Spanish, Italian… If the guest writes, it answers.
Try writing to it in French ↑It sells the spa with no one pushing.
At the right moment in the conversation, the concierge suggests the house extras and local partnerships. The value of every stay goes up — naturally.
Illustrative figures: the price of the stay and of the extras is yours to set, and the extras are whatever your property has to offer.
Well-served guests put it in writing: better ratings, better ranking, more direct bookings.
What it doesn't know, it doesn't make up.
It's rule number one. A question that isn't in the base is never guessed — it's routed to reception. And the following week, it's there.
And what it knows, it answers the same way every time — at 9 a.m. and at 3 a.m., in January and in August. No bad days.
The 4 p.m. tasting sells like the hotel night.
The same concierge serves people selling experiences: tours, tastings, tables, tickets. It answers whatever is holding the purchase back — times, meeting points, groups, the weather — and closes the booking on the spot.
The questions it answers for you
They're almost always the same — they just arrive around the clock and in many languages. It knows them all.
- “What time can I check in?”
- “Where do I pick up the keys?”
- “Is there parking nearby?”
- “What's the WiFi password?”
- “How does the indoor pool work?”
- “What time is check-out?”
- “Where can I eat good cod nearby?”
- “What activities are there for kids?”
- “What's worth seeing around here?”
- “Which apartment suits a family?”
- “Do you have availability for 2 nights?”
- “Is it cheaper to book on the site?”
And when a new question comes up, it flags it for you — so we can add the answer to the knowledge base.
Up and running with no work from you
We handle everything, start to finish. You just give us your property's info — the concierge takes it from there.
This is it, inside the client's own site.
Not a mock-up. Two assistants in production, answering real guests.
“Where can I park?”
A Celtic Lodge guest, in English. The answer did not come from a list of frequently asked questions.
Great question! The Celtic Lodge is in the historic centre, so parking is on the street nearby rather than at the property itself.
Closest option — just 200 m / 3 minutes downhill on foot.
Other options close by:
- Multiusos Car Park — free with plenty of spaces (heads up: the walk back up is steep, so drop your bags at the lodge first)
The warning about the steep walk back is nowhere on the client's site: it is local knowledge. The assistant is still live at celticlodge.pt — you can ask it the same thing.
Talk to a concierge right now.
There are three within a click: the demo on our home page, and the real concierges at Bemyguest and Celtic Lodge, serving real guests in Viseu. Ask them whatever you like — check-in times, where to park, what to visit. In any language.
Already have a website? It fits. Don't have one? We build both.
The concierge slots into the website you already have, as a widget, a link in the confirmation email or a QR code in the room. When the website is what holds you back — slow, invisible on Google, no direct booking — we build the website too, designed around the concierge from day one.
Welcoming visitors without beds? This is for you too.
The questions that fill the inbox of a rental are the same ones that fill the inbox of a tasting, a tour or a museum: times, tickets, access, groups, what to do nearby. The concierge answers for you, under your brand and in the language of whoever writes — and it ends where it matters: at the purchase.
- ◆ Tours and experiences
- ◆ Tastings and wine tourism
- ◆ Activity operators
- ◆ Museums and monuments
- ◆ Restaurants
- ◆ Events and festivals
- ◆ Rent-a-car and transfers